Shipping policy
Shipping Policy
Where we ship
We currently ship to addresses within the United States.
Shipping cost
Shipping is free on every order.
Processing and delivery times
Orders are processed within 1–3 business days (Monday to Friday, excluding US holidays). Once your order ships, delivery usually takes an additional 3–8 business days. During the holiday season, carriers may need a few extra days.
Christmas delivery
To receive your order before Christmas Eve, please order by December 10. Orders placed after that date are shipped as quickly as possible, but we can't guarantee delivery before Christmas.
Order tracking
As soon as your order ships, we'll email you a tracking number so you can follow it every step of the way.
Delays
If your order is delayed beyond the estimated time, we'll contact you with an updated delivery date and you can choose to wait or cancel for a full refund.
Lost or damaged packages
If your tracking shows delivered but you can't find your package, or it arrives damaged, email us at luiseduardobermudez28@gmail.com within 30 days and we'll make it right.